Terms of Service
1. Service Description and Scope
Morifento (hereinafter referred to as "we") provides users with product information display and online purchasing services through our online platform. These Terms of Service apply to all activities during your use of the website, including but not limited to page visits, product selection, order creation, payment transactions, logistics arrangements, after-sales requests, and communication with customer support.
By accessing or using this website, you acknowledge that you have fully read, understood, and agreed to all the terms outlined herein.
2. User Information and Website Responsibilities
When using website functions, you are responsible for ensuring that all personal and order information submitted is accurate and complete. Any consequences arising from incorrect, missing, or outdated information are your responsibility.
We will take reasonable measures to ensure the proper functioning and security of the website. However, in cases of technical upgrades, system maintenance, or other unforeseeable circumstances causing temporary service interruptions, we will actively address them but are not liable for indirect impacts resulting from such interruptions.
3. Product Information, Stock, and Pricing
The product content displayed on the website is provided for reference only, including descriptions, stock quantity, and pricing information. This information may be updated or adjusted based on actual circumstances.
The final price and stock status of a product shall be as displayed on the page at the time of order submission. If there are stock changes or updates prior to order processing, we reserve the right to make reasonable adjustments or communicate with you for confirmation.
4. Ordering and Payment
Once you submit an order and complete payment successfully, it is considered a purchase request to us. The order is deemed valid upon our issuance of an order confirmation notice.
Available payment methods are as indicated on the website, and orders will enter the processing stage after payment confirmation.
5. Shipping Information
Information regarding order processing time, shipping cost calculation, and estimated delivery time should be referenced on the Shipping Policy page.
6. Order Cancellation
Whether an order can be canceled, the processing timeframe, and the refund completion period will be handled according to the relevant provisions in the Cancellation Policy.
7. Return and Exchange Policy
The valid period for return or exchange requests, re-shipping arrangements for exchanged products, and refund completion time are all subject to the explanations on the Return and Exchange Policy page.
8. Dispute Resolution and Applicable Law
We operate in accordance with Australian law, including GDPR.
In the event of any disputes arising from these Terms of Service or the use of the website, both parties should first attempt to resolve the matter through communication and negotiation. We reserve the right to adjust these terms as needed and will inform users appropriately of any updates.
9. Privacy and Data Protection
We value the security and protection of user personal information. The collection, use, storage of personal data, and the rights users may exercise are detailed in the Privacy Policy.
10. Content and Intellectual Property
All content on the website, including text, images, page structure, and overall design, is protected by applicable rights.
No content may be copied, reproduced, or used for other purposes without permission.
11. Limitation of Liability
To the extent permitted by law, we are only responsible for direct losses caused by our own actions.
We are not liable for indirect, incidental, or unforeseeable impacts resulting from the use of the website or related services.
12. Updates to Terms
We may revise these Terms of Service as needed for operational purposes.
The revised terms will be published on the website and take effect from the date of publication. Continued use of the website after updates constitutes acceptance of the latest version of the terms.
13. Contact Us
Address: 6951 62ND AVE NE UNIT 5107, SEATTLE, WA 98115-5041, US
Customer Service Phone: +1 (253) 343-1169
Customer Service Email: contact@morifento.com
Online Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australian Eastern Standard Time, AEST)